STUDENT PARTICIPATION IN THE EVALUATION QUALITY OF EDUCATIONAL PROCESS IN HIGHER EDUCATION

Abstract

In the time of globalization and globalism, a significant place belongs to the process of building global institutional structures, which are subject to standardization and control mechanisms. In the „audit society“, new trends in control over higher education are being introduced, which are being implemented in accordance with European criteria, internal and external evaluation of higher education institutions. In these streams, students participate, also through the evaluation of pedagogical work of teachers, with numerous criticisms of the scope and depth of participation. For the purpose of mutually necessary improvement of the educational process, conducting a formal evaluation during the school year and summing up at the end of the semester, students’ attitudes about the achieved quality and indicators on the basis of which they evaluate the work of teachers were examined. The data collected through the assay essay and the evaluation list indicate the importance of formative evaluation, but also that the assessment of the quality of the work of teachers is influenced by: insufficient knowledge of students about the conditions of study, study program, regulations, subjective attitudes of the student conditioned by the quality of their achievement and general impressions of Teachers’ personality. The assumed inadequate student competence for the evaluation process is confirmed, and it is recommended to inform students timely about the issues of relevance for studying, common criteria determination, familiarization with the standards for teaching, application of a formative evaluation, change of the evaluation instrument, as well as the readiness of teachers to respect the interest of Students and performs corrective actions in their work.